Overall Goals: Using Biology to Create a Deeper Connection: 

A. Video analysis:  Amy Cuddy “How Nonverbal Behavior Affects the Biology

B. Key Concepts

• Matching and Mirroring-Nonverbal Displays of Connection
• The Milton Model: Word Choices that trigger Unconscious Behaviors
• Grounding Conversations in Neurolinguistics

C. Outcomes: Practice a set of scenarios that establish the ability to connect instantly with individuals in any negotiation process. 

D. Take Aways: Learn what to say Verbally and Non-Verbally in the Initial client contact