Overall Goals: Using Biology to Create a Deeper Connection:
A. Video analysis: Amy Cuddy “How Nonverbal Behavior Affects the Biology
B. Key Concepts
- Matching and Mirroring-Nonverbal Displays of Connection
- The Milton Model: Word Choices that trigger Unconscious Behaviors
- Grounding Conversations in Neurolinguistics
C. Outcomes: Practice a set of scenarios that establish the ability to connect instantly with individuals in any negotiation process.
D. Take Aways: Learn what to say Verbally and Non-Verbally in the Initial client contact